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Shipping from United States

Processing time

1-5 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)
• Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Privacy Policy for RadTechGifts
Effective Date: 12/02/2024

At RadTechGifts, your privacy is a priority. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our shop. It is designed to comply with the General Data Protection Regulation (GDPR).

1. Information I Collect
To fulfill your order, I must collect certain personal information from you (which you authorized Etsy to provide to me). This includes but is not limited to:

Your name
Email address
Shipping address
Payment information (processed securely via Etsy Payments)
The details of the product you’re ordering
Any additional personal information you provide when requesting a custom order.
2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:

To fulfill your order, provide customer support, or settle disputes.
To comply with a legal obligation, such as tax laws.
For my legitimate interests to improve my services and shop performance, provided these are not overridden by your rights and interests.
3. Sharing and Disclosure of Information
Your personal information is shared only in limited circumstances:

Etsy: I share information with Etsy to provide my services and comply with Etsy’s Seller Policy and Terms of Use.
Service Providers: I engage trusted third parties to perform essential services (e.g., delivery companies). I share your personal information with them only to the extent necessary to perform these services.
Legal Compliance: If required, I may collect, use, retain, and share your information to comply with laws, regulations, or legal processes.
4. Data Retention
I retain your personal information only for as long as necessary to fulfill your order and comply with legal and regulatory obligations. I generally keep this data for 4 years, unless you request its deletion sooner.

5. Your Rights
Under the GDPR, you have several rights regarding your personal data:

Access: You can access the personal data I hold about you.
Change, Restrict, Delete: You can request corrections, restrictions, or deletions of your data.
Objections: You can object to the processing of your personal data.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
If you wish to exercise any of these rights, please contact me at support@radtechgifts.com.

6. Transfers of Personal Data Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. If I transfer your personal information outside the EU, I rely on legal mechanisms such as Privacy Shield or contracts to ensure your data remains protected.

7. How to Contact Me
If you have questions or concerns about this privacy policy or would like to make a complaint, you can contact me at:
Email: support@radtechgifts.com
Mailing Address: 106 Florence St, Tiverton RI, 02878

For concerns related to Etsy’s use of your information, please refer to Etsy’s Privacy Policy.

8. Updates to this Policy
I reserve the right to update this policy as needed to reflect changes in legal requirements or my business practices. Updates will be posted here, with the “Effective Date” at the top indicating the most recent changes.